SocialGrow-AI (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our social media marketing services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information when you use our services:
- Account Information: When you create an account with SocialGrow-AI, we collect your name, email address, company name (if applicable), and any other information you provide during the sign-up process.
- Social Media Account Data: We may access your social media account information (such as profile details, posts, likes, followers, etc.) in order to provide tailored marketing services, with your explicit consent.
- Usage Data: We collect data on how you interact with our services, including your usage patterns, IP address, browser type, device information, and other technical data to improve our services and your user experience.
- Payment Information: If you make any payments for our services, we may collect payment details such as credit card information or billing address, processed securely by a third-party payment provider.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our social media marketing services.
- To personalize and optimize your marketing campaigns and recommendations.
- To communicate with you regarding account updates, service notifications, and promotions (only if you’ve opted in).
- To analyze trends, usage, and performance of the services for improvement.
- To comply with legal obligations and resolve disputes.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist in the operation of our services, such as payment processors, cloud hosting providers, or analytics partners.
- Legal Compliance: We may disclose your information when required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data under certain circumstances.
- Opt-out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
- Data Portability: You may request a copy of your data in a machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact us using the contact information below.
6. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage, and provide personalized services. You can control the use of cookies through your browser settings.
8. Third-Party Websites
Our services may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:
SocialGrow-AI
Email: info@socialgrow-ai.com
Website: socialgrow-ai.com